Welcome to the support center for TellHCO.com – Take Hollister Survey – Get $10 OFF. We’re here to help you complete the customer feedback survey smoothly and claim your reward.
How we can help
- Trouble entering your survey code, store number, or transaction details
- Page not loading, timeout, or captcha/verification issues
- Questions about eligibility, age requirements, or offer terms
- Problems printing or redeeming your $10 OFF validation code/coupon
- General feedback about this independent information site
Note: This site is an independent resource created to help customers with the survey process. It is not affiliated with Hollister Co., A&F, or Service Management Group (SMG). For store-specific issues (returns, orders, product questions), please contact Hollister customer service directly.
Contact methods
Email Support
support@tellhco.com
We aim to reply within 24 hours on business days.
Contact Form (recommended)
Include the following so we can assist quickly:
- A brief description of the issue
- The date and time of your visit
- The survey code (if shown on your receipt)
- Screenshot of the error (optional but helpful)
- Your browser and device (e.g., Chrome on Android)
Business Hours (EST)
Monday–Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM
Quick fixes (before you write)
- Survey code errors: Confirm all digits, dashes, and the visit date match your receipt.
- Page won’t load: Clear cache/cookies and try a private/incognito window; switch Wi-Fi/mobile data.
- Session expired: Keep the survey window open; avoid using the back button during the questionnaire.
- Coupon not showing: Finish every page until you see the completion screen, then save or print immediately.
Reward & eligibility notes
- Offers and values (e.g., $10 OFF) may vary by time and location. Check the text printed on your final validation code/coupon for the exact terms, redemption window, and any minimum purchase requirements.
- Typically, one survey per receipt and per person per visit. Duplicate or expired receipts may be rejected by the system.
Accessibility
If you use assistive technologies and encounter any issues with the survey interface or this site, email accessibility@tellhco.com with:
- The page where the issue occurred
- The assistive tech you’re using
We’ll provide an accessible alternative and work to improve the experience.
Privacy
We do not collect your survey answers. If you email us, we’ll use your details only to support your request and then archive or delete them per our retention policy. Do not send full card numbers or sensitive personal information.
Legal & trademark
“Hollister,” related marks, and logos are the property of their respective owners. TellHCO.com is an independent resource for survey guidance and is not endorsed by or affiliated with Hollister Co. or SMG.
Press & partnership inquiries
For editorial questions, citations, or collaboration requests, contact press@tellhco.com.
Postal correspondence (support not provided at this address)
TellHCO Support Team
PO Box 987, New York, NY 10001, USA